Simple, clear pricing
Three tiers to match your portfolio and the level of involvement you want. No hidden fees, no vague packages.
Essential
Maintenance coordination and communication for landlords who want structured handling while retaining full control.
Includes
- Handling of tenant maintenance requests
- Issue triage (emergency / urgent / routine)
- Contractor coordination
- Scheduling of contractor visits
- Monitoring of repair completion
- Basic landlord updates
How it works
- Landlord consulted for most decisions
- Approval required above agreed threshold
- LettingOps coordinates; landlord remains closely involved
Best suited for
- Landlords with 1–2 properties
- Hands-on landlords wanting structured support
- Landlords who want support, not delegation
Managed
Includes inspections and enhanced oversight — for landlords who want greater visibility and reduced involvement.
Everything in Essential, plus
- Bi-annual property inspections
- Inspection reports with photographs
- Early identification of maintenance risks
- More proactive communication
- Reduced landlord involvement in routine coordination
How it works
- LettingOps takes a more proactive role
- Routine issues handled with minimal landlord input
- Structured updates provided regularly
Best suited for
- Landlords with multiple properties
- Landlords living further away
- Landlords wanting operational oversight
Complete
Priority handling and advanced support — for landlords seeking a more hands-off operational experience.
Everything in Managed, plus
- Priority handling of maintenance issues
- Faster response times for urgent issues
- Priority contractor scheduling
- Enhanced inspection reporting
- Optional tenant check-ins (photo updates)
- Access to concierge-style support (case-by-case)
How it works
- LettingOps acts as the primary operational interface
- Landlord involvement minimal for routine matters
- Communication is structured and summarised
Best suited for
- Landlords with 3+ properties
- Landlords with limited time
- Investors seeking operational simplicity
Important — what subscription covers
The monthly subscription covers LettingOps coordination services only. Contractor costs are separate and are paid directly by the landlord. LettingOps does not hold or process funds on your behalf.
Your repair approval threshold
When you subscribe, you set a repair approval threshold — the maximum cost at which LettingOps can proceed with a contractor without contacting you first.
This keeps routine maintenance efficient while ensuring you maintain full financial control. You can adjust your threshold at any time.
Additional services
Available to non-subscribers or for requirements outside the scope of your current plan.
Emergency Coordination
One-off emergency maintenance coordination for non-subscribers or issues outside your plan scope.
Standalone Inspection
A single property inspection with photographic report — without a full subscription commitment.
Certification Coordination
Coordination of EPC, Gas Safety, and Electrical certification. Contractors arranged; landlord pays them directly.
What's included in each plan
| Feature | Essential £75 / mo |
Managed £125 / mo |
Complete £200–250 / mo |
|---|---|---|---|
| Maintenance request handling | ✓ | ✓ | ✓ |
| Issue triage | ✓ | ✓ | ✓ |
| Contractor coordination | ✓ | ✓ | ✓ |
| Landlord updates | Basic | Enhanced | Structured summaries |
| Bi-annual inspections | — | ✓ | ✓ Enhanced |
| Priority contractor scheduling | — | — | ✓ |
| Concierge-style support | — | — | ✓ (case-by-case) |
| Landlord involvement in routine matters | High | Reduced | Minimal |
Not sure which plan is right for you?
Contact us to discuss your portfolio and we'll help you choose the most appropriate tier.